You are here

Rental Policies

Cancellation Policy:  Reservations made on this site or any other site for any of our properties cannot be cancelled due to opportunity costs and merchant fee costs.  Guest may cancel their reservation prior to sixty days of arrival and receive one half of the rent back in addition to fees and taxes.   Within 60 days of arrival the reservation cannot be cancelled for any reason and no refund shall be given. Guests are highly encouraged to purchase Travel Insurance which will allow for a full repayment of their reservation and associated travel costs if unforseen circumstances prevent them from coming.

Travel Insurance: Guests are at all times advised to purchase CSA Travel Insurance through Pullen Realty Group.

Moving Dates:  Guests may move their dates of stay prior to 30 days of arrival.  A $200 change fee shall be applied to Guest's card.

Moving to a Different  Property:  Guests may move their stay to a different property managed by Pullen Realty Group prior to 60 days within their original arrival.  A $200 change fee shall be applied.

Arrival Time:  Guests may arrive at the property any time after 4PM on the day of arrival.   Guests may opt to arrive early with a $75 early arrival fee and can then occupy the property any time after 12:00 noon provided there are no departures the same day.

Departure Time:  Guests must depart the property promptly  by 11 AM on the day of departure.   Guests may opt to depart late with a $75 late departure fee and can then depart any time up to 3:00 PM on the date of departure provided there are no arrivals the same day.

White Glove Concierge Service $150: Guests may purchase white glove concierge service and have one of our representatives assist them with their vacation and meet them at the property.

Occupancy Limit: Guests must not bring more people to the property beyond what is stated in the sleeping capacity described on the listing on this site or any other site.  Guest is required to name all of the occupants and approximate ages to Pullen Realty Group after the reservation is made and agree to the rental terms and conditions.  Guest may not cancel the reservation if they require more sleeping capacity after the reservation is made.

No Smoking: Guest and Guest group members shall not smoke at the property including the property ground space.

Pets: Guests may bring up to two dogs to properties where the property is deemed "Pet Friendly" in the headline.  No other pets other than dogs are allowed.   Guest shall be charged a pet fee of $125 for one dog and $225 for two dogs for their stay at the property.  Guest must disclose if they are bringing one or two dogs to the property prior to making their reservation.